October 2016 QuadraNet Newsletter
Welcome to the October edition of the QuadraNet Newsletter!
In this month’s newsletter, we take a look at how a leader in gaming and VPS hosting, TragicServers.com, utilizes QuadraNet’s network to supply a superior overall experience to their users. We’ll also talk about Disaster Recovery Solutions and touch on the importance of being ready for a DDoS attack on your network and how QuadraNet can assist you.
As always, if you need any assistance or have any questions about our company and services, please feel free to contact us.
Are You Prepared for When Disaster Strikes?
In today’s digital world, businesses are expected to be accessible 24 hours a day, 365 days a year. The potential loss of revenue and brand loyalty for even a few moments of downtime could be very costly and potentially catastrophic to a business’s future.
Every online business should have a Disaster Recovery (DR) strategy in place. Unfortunately, most businesses don’t even think about creating one until it’s too late.
QuadraNet works with customers to leverage the geographical diversity of its many datacenters across the country to create a custom tailored solution that is ready when you need it. With footprints in Los Angeles, Dallas, Miami, Atlanta and Chicago, QuadraNet can set up infrastructure in any or all of these locations which are perfect for private cloud setups, automatic failovers, offsite data backup, etc.
Possible Disaster Recovery solutions can also be comprised of infrastructure as a service, dedicated servers, colocation, and complex/custom hosting solutions and more.
When combining the many DR options available with QuadraNet’s 24x7x365 on-site technical support and strong reputation in the hosting industry, business owners can sleep easier at night knowing that they are ready if and when disaster strikes.
DDoS attacks, hacked servers, data breaches, lost data and more are becoming common news stories on a daily basis and there is no indication that the situations will be improving anytime soon.
Don’t get caught without a Disaster Recovery strategy in place!
If you do not have a plan or feel that you are not adequately prepared for an unexpected disaster, now is the time to implement one. To learn more and consult with a QuadraNet Disaster Recovery Specialist, please contact our sales department by clicking here or calling us at 888-578-2372
QuadraNet Customer Profile – TragicServers.com
TragicServers was formed in May 2012 as a result of owner Roilan Salinas’ passion for online gaming. As an avid gamer playing Valve Corporation’s ‘Team Fortress 2’, he noticed a need to service the game’s small but growing community of online players. As an active member of the community, he noticed the lack of server options that catered to his favorite game and that most players were confused on setup requirements. Roilan made the decision to cater strictly to these users by having it all setup and ready for them to game and as a result, TragicServers was born.
Today, TragicServers services a broader market. They started with Team Fortress 2 but have expanded into other games as well. As they continued to grow, they decided to assess the needs of their customers and the community and two years ago decided to enter the VPS market and expand their offerings.
Gamers who frequent message board and forums will notice there are quite a bit of public conversations praising the company’s customer service experience. Customer service is TragicServers’ top priority, and their fans are frequently publicly acknowledging them for it.
While customer service is the top priority at TragicServers, hosting their servers on a robust and highly available network is next. To accomplish this, TragicServers turned to QuadraNet.
QuadraNet recently interviewed Mr. Salinas to answer a few questions about his experiences with QuadraNet and the company’s future plans.
Here is what he had to say:
1. Why did TragicServers originally choose QuadraNet?
“We initially started with a different provider, and we were overcharged. It was becoming harder to stay competitive, and QuadraNet changed that for us. We got an email from Adam (Sales), and he gave us unbelievable quotes. It was incredibly cheaper and much higher quality hardware than our previous provider. Knowing that QuadraNet had multiple locations for growth was icing on the cake.”
2. How does TragicServers feel about their overall experience with QuadraNet?
“QuadraNet has been a blessing in disguise for us. We started with rented hardware after migrating from another provider and transitioned to owned hardware. Both times it was easy and painless. The QuadraNet team did more than I ever expected.”
3. How does TragicServers feel about QuadraNet’s 24×7 remote hands support? And how satisfied is TragicServers with the quality of support from the QuadraNet support staff?
“It’s fantastic. It’s great to know it’s there when I need it, regardless of the time or day. We’ve had moments when we needed a KVM attached on demand, and it was never a problem. The biggest surprise one was shipping the last node. Our vendor sent us failing drives. I informed Adam about it because it would cause some delays. He mentioned QuadraNet had drives in stock to avoid those delays. They installed the drives and setup the RAID at no additional cost.”
4. How does QuadraNet’s VEST DDoS protection solution help TragicServers in protecting its infrastructure and maintaining high uptime?
“I’m incredibly happy and satisfied with the DDoS protection. Having basic DDoS protection included at no cost is incredible. Just today we had a customer that who got DDoSed and VEST DDoS protection covered it without any issues or disruption. It’s also great receiving email notifications when the filter kicks in.”
5. TragicServers utilizes QuadraNet’s datacenter in Los Angeles for providing hosting services. How is TragicServers benefitting from QuadraNet’s Asian Optimized network?
“Los Angeles is our most popular location. Asian Optimized IPs are one of the most requested when picking Los Angeles as well. Being able to cater specifically to Asian customers has been a huge win for us. This location wouldn’t be as big without the Asian Optimized network from QuadraNet.”
6. Any plans to expand to more of QuadraNet datacenter locations in the future?
“One of the many things I love about QuadraNet is the datacenter locations. When I first got started, there were only three locations. Since then, QuadraNet has expanded to five, and I’m sure more are coming soon. This gives us the flexibility of covering most of North America and is what our customers demand. We’re definitely going to expand to Chicago next.”
To find out more about TragicServers, please visit their website at www.TragicServers.com
To learn more about QuadraNet’s and the solutions they offer, please click here or call 1-888-5-QUADRA.
Vest DDoS Mitigation Service
The DDoS attack that was launched against several major Internet properties on Friday, October 21, 2016 was a wake up call to many business owners.
Are you prepared if an attack strikes your business? Can you afford to be taken offline for hours at a time?
If the answer is no, you owe it to yourself and your customers to learn more about the available DDoS Mitigation solutions that QuadraNet offers. The first 3 Gbps is included with every QuadraNet dedicated server. To learn about the available VEST DDoS Mitigation options beyond that, contact our sales department by clicking here, or calling 1-888-578-2372